Shipping policy

Shipping Policy

At Shahama, every order is carefully prepared to ensure it arrives in perfect condition.

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Processing Time

All orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

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Shipping Time

Estimated delivery times within the United States:

• Standard Shipping: 3–7 business days

Please note that delivery times are estimates and may vary depending on location and carrier conditions.

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Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

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Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to update.

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Delays

While we strive to deliver your order on time, Shahama is not responsible for delays caused by shipping carriers, weather, or other factors outside our control.

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Lost or Stolen Packages

Shahama is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you experience an issue, we recommend contacting the shipping carrier directly.

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Incorrect Address

Please ensure your shipping address is correct at checkout.

Shahama is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Contact

For any shipping-related questions, please contact:

support@shahamaofficial.com
Instagram: @shahama.perfume (fastest response)